Got Reservations?
The title of the last post probably didn’t make sense, but as usual, I went off on a bit of a tangent. My original topic, in fact, was about getting a hotel reservation for my hotel. Now, I realize that a lot of corporations have to centralize certain aspects of their client-facing operation. Hotel chains are no exception. People from all over the planet are calling for reservations, so one shouldn’t necessarily expect personal contact with the particular hotel they are going to be staying at. Right?
That’s just a touch of sarcasm.
Here’s the thing. When I was trying to book my reservation with direct bill to my employer, the person on the phone had major problems. First of all, anyone working at the hotel would instantly recognize my company’s name. Not just because at least a half dozen people from my company stay there each week, but our office is approximately 100 feet down the road. even if you weren’t sure, it would have to sound familiar. There is a giant company logo right on the road, after all.
The real annoying part, however, was that the phone operator (who couldn’t figure out how to direct bill the room to my company) kept thanking me for staying at the Chesapeake location. The problem, though, was that she mispronounced the word every single time she said it. And each mispronunciation was unique.
Chekasepe. Chesakeep. Chepakepe. Chekapeace.
Sigh.
I thinkĀ it’s time that the general list of iphone accessories include some sort of geographical indicator that let’s you know if you’re Virginia hotel reservationist is actually sitting somewhere across the ocean. Where’s that app?