Servicing the Masses
I’m still a little worked up from that last post. As someone who has spent much of his life working for smaller operations, the assumptions and expectations of certain customers can range from unwieldy to complete unrealistic. I mean, in a small retail operation like the liquor store I was talking about, advanced POS systems are often out of the question. Not only are the upfront costs substantial and prohibitive, but with a business that has a constantly rotating inventory, the overhead involved in keeping it up to date is impractical.
I mean, I know how nice it is to be able to scan things in Target to see if they’re on sale yet and such, but in a small store, can’t you just ask somebody? I mean, in New York it is already a law that everything has to be clearly marked with either a shelf sign or a price tag on the bottle. A few years ago I read about a Wal Mart that was fined heavily for putting out merchandise without properly tagging it. So, isn’t that enough?